Privacy Policy

This Privacy Policy applies to personal data provided by customers of Zytra Ture for receiving educational services and access to digital infrastructure, as well as for other types of interaction (primarily in electronic format). This includes participation in company promotions, receiving technical support, and maintenance within training programs.

Zytra Ture reserves the right to make changes and additions to the current provisions of the Privacy Policy. New changes will take priority over current ones. Please note that our services may contain links to third-party resources with their own privacy policies. In such cases, Zytra Ture is not responsible for the content and compliance with the provisions of these third-party companies. By providing your data, the client gives full consent to its processing as provided by this Policy.

Collection, Storage, and Erasure of Personal Data

Zytra Ture collects personal data only with the user's consent and exclusively for providing educational services, access to AI tools, or services requiring private information: purchasing courses, participating in webinars, or receiving expert support. To prevent data leakage, we use a full range of information security measures (technical and organizational).

The maximum storage period for a client's personal data is 75 years from the date the information was received. In other cases, the company stores data until the termination of its activities or until an official request from the user for its deletion.

The destruction, anonymization, or blocking of personal data (or part of it) is carried out to exclude the possibility of further processing of this information.

Technical Information:

  • Access time and IP address;
  • Sources of referral to the zytra-ture.life web resource;
  • Web pages visited by the user;
  • Views of platform advertising blocks and banners;
  • Other technical information provided by the browser (OS type, browser version);
  • Customer's phone number (in case of a call or callback request).

When registering on the site, the company collects information necessary for authentication, personalization of learning, and feedback:

  • Username or login;
  • E-mail, phone number, and region details (to adapt offers within the EU).

User Activity Information:

  • Information about training agreements/contracts between the client and the company;
  • Data on requests sent to the support service;
  • Information about purchased courses, software products, and AI tools used;
  • Payments made and other financial information provided for by applicable law.

Purposes of Processing Customer Personal Data:

  • Provision of educational services and platform access;
  • Taking student preferences into account when developing new training modules;
  • Informing about promotions, discounts, and growth strategies via e-mail and SMS newsletters;
  • Ensuring prompt feedback and expert support.

Zytra Ture Does Not Transfer Data to Third Parties, Except:

  • Obtaining direct user consent for such a transfer;
  • Requirements of law enforcement agencies in accordance with applicable Belgian and EU legislation;
  • Cases of merger or acquisition of the company.

Use of Cookies

Cookies allow us to analyze traffic, save user settings, and automate site login. This is necessary to improve the user experience (e.g., saving learning progress). Tracking markers are used for graphical display of anonymized statistics (visit counters). You can disable Cookies in your browser settings at any time.

User Rights

All customers can edit their data in their personal account. If you wish to completely stop the processing of your personal data or delete your account, please contact us at: [email protected].